About WalkMe
The digital adoption platform for enterprise success
Key Highlights
- Successful IPO in mid-2021
- Acquired by SAP for $1.5 billion in 2024
- Over 2,000 corporate customers including IBM & Microsoft
- 35 million users across 42+ countries
WalkMe, headquartered in South Beach, San Francisco, CA, is a leading digital adoption platform that empowers organizations to enhance employee and customer engagement. With over 2,000 corporate customers including IBM, LinkedIn, and Microsoft, WalkMe's software enables businesses to measure and max...
🎁 Benefits
WalkMe offers comprehensive health care coverage for medical, dental, and vision, a 401(k) plan with company matching, generous parental leave program...
🌟 Culture
WalkMe fosters a culture centered around transparency and innovation, focusing on providing visibility into the tech stack for CIOs and executive mana...
Overview
WalkMe is hiring a Global Customer Delivery Enablement Manager to drive technical proficiency and delivery excellence within their Global Customer Delivery organization. You'll develop strategies for onboarding and continuous learning for Professional Services consultants.
Job Description
Who you are
You have a strong background in customer delivery and enablement, with experience in developing strategies that enhance technical proficiency and delivery excellence. Your ability to collaborate with leadership teams ensures that global delivery teams are equipped with the necessary tools and knowledge to maximize customer outcomes. You understand the importance of continuous learning and certification methodologies in a professional services context, and you are passionate about driving successful digital transformation for clients.
You possess excellent communication skills, allowing you to effectively convey complex technical concepts to diverse audiences. Your experience in managing customer relationships and understanding their needs enables you to tailor enablement strategies that align with business objectives. You thrive in a collaborative environment and are adept at working closely with cross-functional teams to achieve common goals.
What you'll do
In this pivotal role, you will be responsible for developing and executing strategies for onboarding and continuous learning for the WalkMe Global Customer Delivery organization. You will work closely with Services leadership to ensure that our global delivery teams have the tools, technical knowledge, and consulting frameworks necessary to drive world-class customer outcomes. Your focus will be on enhancing the technical proficiency of Professional Services consultants, enabling them to deliver exceptional value to clients.
You will lead initiatives that promote methodology certification and continuous learning, ensuring that consultants are equipped with the latest knowledge and skills to effectively utilize the WalkMe platform. By fostering a culture of learning and development, you will help drive the success of our customer delivery teams and contribute to the overall growth of the organization.
What we offer
At WalkMe, we offer a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to revolutionizing the digital transformation journey for businesses. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact on how organizations harness technology to achieve their goals.
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