
About WalkMe
The digital adoption platform for enterprise success
Key Highlights
- Successful IPO in mid-2021
- Acquired by SAP for $1.5 billion in 2024
- Over 2,000 corporate customers including IBM & Microsoft
- 35 million users across 42+ countries
WalkMe, headquartered in South Beach, San Francisco, CA, is a leading digital adoption platform that empowers organizations to enhance employee and customer engagement. With over 2,000 corporate customers including IBM, LinkedIn, and Microsoft, WalkMe's software enables businesses to measure and max...
🎁 Benefits
WalkMe offers comprehensive health care coverage for medical, dental, and vision, a 401(k) plan with company matching, generous parental leave program...
🌟 Culture
WalkMe fosters a culture centered around transparency and innovation, focusing on providing visibility into the tech stack for CIOs and executive mana...
Overview
WalkMe is hiring a Senior Professional Services Consultant to implement their Digital Adoption Platform for customers. You'll partner with clients to enhance user experience across various platforms. This role requires a strong focus on technology and customer success.
Job Description
Who you are
You have a strong background in professional services, ideally with experience in implementing technology solutions for clients. Your passion for technology drives you to find innovative ways to enhance user experiences across multiple platforms. You are a motivated team member who thrives on customer success and enjoys collaborating with clients to design tailored solutions that meet their needs. You possess excellent communication skills, allowing you to effectively convey complex ideas to both technical and non-technical stakeholders. Your ability to understand customer requirements and translate them into actionable plans is a key strength. You are comfortable working in a fast-paced environment and are eager to contribute to the success of your team and clients.
Desirable
Experience with digital adoption platforms or similar technologies is a plus. Familiarity with SAP solutions can enhance your ability to deliver value to clients. A background in consulting or customer-facing roles will help you excel in this position. You are open to learning and adapting to new technologies and methodologies as needed.
What you'll do
As a Senior Professional Services Consultant at WalkMe, you will take ownership of implementing our Digital Adoption Platform for various clients. You will work closely with customers to understand their unique challenges and design solutions that enhance their digital transformation journey. Your role will involve collaborating with cross-functional teams to ensure successful deployment and integration of our platform into clients' existing systems. You will provide guidance and support throughout the implementation process, ensuring that clients are equipped to maximize the benefits of our technology. Your expertise will help drive user engagement and improve overall productivity for our customers. You will also be responsible for gathering feedback from clients to continuously improve our offerings and enhance user experiences.
What we offer
At WalkMe, we offer a dynamic work environment where you can grow your career while making a significant impact on our clients' success. You will have the opportunity to work with cutting-edge technology and be part of a team that is revolutionizing the digital adoption landscape. We value collaboration and encourage you to share your ideas and insights. Our culture promotes continuous learning and professional development, ensuring that you have the resources you need to succeed in your role. We believe in recognizing and rewarding hard work, and we are committed to supporting your career growth within the company.
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