It Support • Entry-Level

Who you are

You are an enthusiastic individual eager to start your career in IT support. You have a basic understanding of IT systems and a desire to learn more about providing technical assistance to users. Your strong communication skills enable you to effectively assist colleagues with their IT needs, ensuring they can focus on their work without technical interruptions.

You thrive in a collaborative environment and enjoy working with a diverse team. You are patient and empathetic, understanding that not everyone has the same level of technical expertise. Your problem-solving skills help you tackle issues as they arise, and you are always willing to go the extra mile to ensure user satisfaction.

What you'll do

As an IT Support Engineer at Wayflyer, you will be responsible for providing technical support to employees, helping them resolve their IT-related issues. You will assist with troubleshooting hardware and software problems, ensuring that all systems are functioning optimally. Your role will involve responding to support tickets, guiding users through solutions, and escalating issues when necessary.

You will collaborate closely with the IT Helpdesk team, contributing to a positive and efficient work environment. Your responsibilities will include setting up new equipment, maintaining existing systems, and assisting with software installations. You will also have the opportunity to learn about various IT tools and technologies, enhancing your skills and knowledge in the field.

What we offer

Wayflyer provides a supportive work environment where you can grow your skills and advance your career in IT. You will have the chance to work with a talented team and gain hands-on experience in a fast-paced industry. We value integrity, creativity, and collaboration, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to empower great brands and make a difference in the world of finance.