Operations Manager • Mid-Level

Who you are

You have a strong background in managing go-to-market technology systems, with a focus on optimizing customer lifecycle processes. Your experience includes working cross-functionally to ensure that GTM teams can operate efficiently and effectively. You thrive in a remote-first environment and are comfortable with both strategic planning and hands-on execution. You understand the importance of data-driven decision-making and have a knack for identifying opportunities to scale operations. You are a systems thinker who can translate business strategies into durable and extensible systems that support revenue growth. You are passionate about building frameworks that enhance the customer experience and drive measurable impact.

What you'll do

In this role, you will own and evolve the systems that power Webflow's customer lifecycle from acquisition to renewal. You will work closely with various teams to ensure that the GTM technology stack is optimized for performance and stability. Your responsibilities will include driving innovation and experimentation to build scalable frameworks that support each stage of the revenue journey. You will be tasked with identifying opportunities for improvement and implementing solutions that enhance operational efficiency. You will collaborate with stakeholders to align technology initiatives with business objectives, ensuring that the GTM motion grows with speed and clarity. Your role will be highly cross-functional, requiring you to engage with different teams to foster collaboration and drive results.

What we offer

Webflow offers a remote-first work environment built on trust and transparency. You will be part of a creative team dedicated to empowering users to design and optimize their digital presence. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in building a more open and equitable future for the web.