It Support • Mid-Level

Who you are

You have a strong background in IT systems and A/V engineering, with a focus on implementing and maintaining corporate applications. Your experience includes engaging with stakeholders to understand their needs and priorities, ensuring that IT best practices are promoted across the organization. You are familiar with modern technologies, including AI chatbots, and have a keen eye for operational efficiencies and automation. You understand the importance of technological compliance with evolving security standards and policies, and you are adept at future-proofing automations and computer systems. Your expertise extends to managing mobile device management (MDM) solutions and optimizing office network infrastructure for seamless remote collaboration.

You thrive in a collaborative environment and enjoy working with cross-functional teams to streamline processes and enhance productivity. Your problem-solving skills are top-notch, and you are always looking for innovative solutions to improve IT operations. You are committed to fostering a culture of security and compliance within the organization, ensuring that all systems and applications meet the necessary standards. You are also passionate about technology and stay updated on the latest trends and advancements in the IT field.

Desirable

Experience with cloud technologies and tools that enhance remote collaboration would be a plus. Familiarity with project management tools and methodologies can also help you excel in this role.

What you'll do

As the IT Systems & A/V Engineer at Whatnot, you will play a crucial role in implementing and maintaining corporate applications that support the company's growth and innovation. You will engage with various stakeholders to gather requirements and prioritize IT initiatives that align with business objectives. Your responsibilities will include ensuring that all systems are secure and compliant with industry standards, while also promoting best practices across the organization.

You will be responsible for streamlining IT operations and implementing automation tools that enhance efficiency. This may involve working with AI technologies to create chatbots that assist users and improve service delivery. You will also oversee the management of mobile devices and ensure that the office network infrastructure is optimized for both in-office and remote work.

Collaboration is key in this role, as you will work closely with other teams to identify areas for improvement and implement solutions that drive productivity. You will also be involved in training staff on new technologies and best practices, ensuring that everyone is equipped to leverage the tools available to them effectively.

What we offer

At Whatnot, you will be part of a dynamic and innovative team that is redefining e-commerce. We offer a collaborative work environment where your contributions will have a direct impact on the company's success. You will have the opportunity to work with cutting-edge technologies and be part of a culture that values creativity and forward-thinking.

We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us as we build the future of online marketplaces and empower individuals to turn their passions into businesses.