General Manager • Lead

Who you are

You have a Bachelor's or Master's degree in STEM or Economics from a leading institution, equipping you with the analytical skills necessary for strategic decision-making. With a proven track record in managing large-scale operations, you understand the complexities of running a business with significant revenue and multiple teams. Your experience in the transportation or service industry is a plus, as it gives you insights into customer expectations and operational challenges. You thrive in high-pressure environments and are committed to delivering exceptional service to demanding customers. Your leadership style fosters collaboration and accountability, ensuring that your teams are motivated and aligned with the company's goals. You are adept at navigating regulatory landscapes, particularly in complex environments like London's transportation sector, and you possess strong communication skills to represent the company externally.

What you'll do

As the General Manager, you will take full P&L responsibility for Wheely's operations in London, a market that is critical to the company's growth strategy. You will oversee the offline product, focusing on pricing, availability, and fleet composition to optimize service delivery. Your role involves managing four local teams, including Driver Operations, Quality & Training, Sales, and Marketing, ensuring that each team is equipped to meet the high standards expected by our customers. You will drive business development initiatives, identifying new opportunities for expansion and partnerships that align with Wheely's strategic objectives. Collaboration with the central Product team will be essential as you work to enhance both the passenger and chauffeur experience. You will also navigate London's complex licensing environment, developing regulatory strategies that ensure compliance while promoting business growth. Your external representation will involve engaging with the press, forming partnerships, and building relationships with key stakeholders to enhance Wheely's brand presence in the market.

What we offer

Wheely offers a dynamic work environment where you can make a significant impact on the company's growth trajectory. You will work closely with the CEO and executive team, providing you with the opportunity to influence strategic decisions directly. The role is office-based in Hammersmith, with flexible working hours to accommodate your needs. We value an in-person culture, expecting team members to be in the office at least four days a week, fostering collaboration and team spirit. As a profitable scale-up, we provide competitive compensation and benefits, along with the chance to be part of a fast-growing company that is redefining premium transportation across major cities in Europe and the Middle East.