Sourcing Coordinator • Entry-Level

Who you are

You are a detail-oriented individual with a strong verbal and written communication skill set. You thrive in fast-paced environments and are driven to deliver unparalleled service for both customers and partners. Your creativity and flexibility enable you to find unique solutions for complex orders, making you an essential part of the Sourcing Team.

You understand the importance of collaboration, as you will work cross-functionally with multiple internal teams and actively engage with Xometry’s partner network. Your ability to identify and implement solutions for challenging orders will be critical in fulfilling customer needs effectively.

What you'll do

As a Sourcing Coordinator, your day-to-day responsibilities will include the initial triage of orders, where you will uncover potential issues and work towards resolving them. You will be the last line of defense in fulfilling customer orders, which means your role is crucial in maintaining customer satisfaction. You will collaborate with various internal teams to execute service functions that create a frictionless order experience.

You will engage with customers to develop recovery plans for orders that face challenges, ensuring that their needs are met promptly and effectively. Your role will require you to think creatively and strategically to overcome obstacles and deliver the best possible outcomes for both customers and partners.

What we offer

At Xometry, you will be part of a dynamic team that is dedicated to connecting innovative ideas with manufacturing capabilities. We offer a supportive work environment where your contributions are valued and recognized. You will have the opportunity to grow your career in a fast-paced industry, gaining valuable experience and skills along the way. Join us in making a significant impact in the manufacturing sector.