Sourcing Coordinator • Entry-Level

Who you are

You are a detail-oriented individual with a strong verbal and written communication skill set — your ability to engage with both customers and partners is crucial in delivering exceptional service. You thrive in a fast-paced environment and are driven to find unique solutions for complex orders, ensuring that every customer experience is frictionless. Flexibility and creativity are your strong suits, allowing you to adapt to the dynamic needs of the sourcing team. You understand the importance of collaboration, actively engaging with internal teams and Xometry’s partner network to fulfill customer orders effectively.

What you'll do

As a Sourcing Coordinator at Xometry, you will be responsible for the initial triage of orders, identifying potential challenges and implementing solutions to ensure customer satisfaction. You will work cross-functionally, collaborating with various internal teams to execute service functions that enhance the order experience. Your role will involve active engagement with Xometry’s partner network, developing recovery plans for complex orders and ensuring that all stakeholders are aligned. You will play a critical role in the sourcing team, often being the last line of defense in fulfilling customer orders, which requires a proactive approach to problem-solving and a commitment to delivering unparalleled service.

What we offer

At Xometry, we provide a supportive work environment where your contributions are valued. You will have the opportunity to grow your career in a fast-paced industry, working alongside a team dedicated to innovation and excellence. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for professional development.