Technical Account Manager • Mid-Level

Who you are

You are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact. You have experience in customer-facing roles, where you've acted as a trusted advisor and technical expert, building strong relationships with clients. Your background in engineering allows you to understand complex manufacturing challenges and provide effective solutions. You thrive in collaborative environments, working closely with sales and engineering teams to drive growth and ensure customer satisfaction.

Desirable

Experience with Design for Manufacturing (DFM) principles is a plus, as it will help you optimize projects for Xometry's platform. Familiarity with digital manufacturing processes and a strong understanding of customer needs will set you apart in this role.

What you'll do

As a Technical Account Manager at Xometry, you will be embedded within our most strategic accounts, acting as an extension of their engineering teams. Your responsibilities will include conducting weekly onsite visits to customer and partner locations, where you'll build relationships and understand their needs. You will collaborate closely with customer engineers on DFM to optimize projects, proactively identify and address potential manufacturing challenges, and stay informed about upcoming customer projects to ensure alignment with Xometry's offerings. Your role will be crucial in driving customer satisfaction and fostering long-term partnerships.

What we offer

Join a dynamic and growing company at the forefront of digital manufacturing. You'll have the opportunity to work with innovative technologies and contribute to projects that make a real impact in the industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.