Business Operations • Mid-Level

Who you are

You have a strong background in business systems and automation, with a passion for leveraging Salesforce and AI technologies to transform business processes. Your experience includes designing and implementing Salesforce-based solutions that exceed expectations, and you thrive at the intersection of technology and innovation. You are familiar with AI tools like ChatGPT, Gemini, and Claude, and you understand how to harness these technologies to improve workflows and decision-making.

You possess excellent project management skills, enabling you to translate business requirements into innovative solutions. Your collaborative nature allows you to work effectively across departments, driving impactful initiatives that enhance efficiency and strengthen customer relationships. You are committed to continuous improvement and are always looking for opportunities to optimize processes and systems.

Desirable

Experience with emerging tools and technologies in the AI space is a plus, as is familiarity with automation platforms like n8n. You are adaptable and open to learning new skills, and you enjoy working in a diverse and inclusive environment where everyone can thrive.

What you'll do

In this role, you will act as a Project Manager, designing and implementing Salesforce-based solutions and applications. You will collaborate with various departments to understand their needs and translate them into functional specifications. Your responsibilities will include optimizing the Salesforce ecosystem, uncovering opportunities for improvement, and implementing AI-driven solutions that enhance efficiency and decision-making.

You will design, develop, test, and deploy solutions that align with business needs and industry best practices. Your work will involve harnessing AI technologies to improve workflows, automation, reporting, and business processes. You will also be responsible for monitoring the performance of implemented solutions and making necessary adjustments to ensure they meet the evolving needs of the business.

What we offer

Yotpo offers a collaborative and inclusive work environment where you can thrive and make a meaningful impact. You will have the opportunity to work with a global team and contribute to forward-thinking initiatives that shape the future of eCommerce. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in building something great together!