About Zenoti
Empowering salons and spas with cloud technology
Key Highlights
- Over 10,000 customers in 50 countries
- Headquartered in Bellevue, Washington
- Raised over $100 million in funding
- Specializes in salon, spa, and med spa software
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
🎁 Benefits
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
🌟 Culture
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Operations Manager • Senior
Overview
Zenoti is seeking a Senior Manager for Fintech Payments Operations to oversee and enhance payment processing functions. This role requires a deep understanding of payment operations and management in the fintech space.
Job Description
Who you are
You have extensive experience in managing payment operations, ideally within the fintech sector. Your background includes overseeing payment processing functions and enhancing operational efficiencies. You understand the complexities of payment systems and have a proven track record of improving processes to drive better outcomes for clients.
You possess strong analytical skills and are comfortable working with data to inform decision-making. Your ability to collaborate with cross-functional teams, including engineering and product management, allows you to effectively implement solutions that meet business needs. You are adept at navigating regulatory requirements and ensuring compliance within payment operations.
You are a strategic thinker who can identify opportunities for innovation and improvement in payment processes. Your leadership style fosters a culture of accountability and continuous improvement, empowering your team to excel in their roles. You are committed to delivering exceptional service to clients and enhancing their experience with payment solutions.
Desirable
Experience with cloud-based payment solutions or software platforms is a plus. Familiarity with the beauty and wellness industry can provide valuable context for understanding client needs and challenges.
What you'll do
In this role, you will oversee the payment processing functions at Zenoti, ensuring that operations run smoothly and efficiently. You will lead a team responsible for managing payment transactions, resolving issues, and optimizing processes to enhance client satisfaction. Your focus will be on improving operational workflows and implementing best practices in payment management.
You will collaborate closely with product and engineering teams to develop and refine payment solutions that meet the needs of our clients. This includes identifying areas for improvement and driving initiatives that enhance the overall payment experience. You will also be responsible for monitoring key performance indicators and reporting on the effectiveness of payment operations.
As a Senior Manager, you will play a key role in shaping the strategy for payment operations at Zenoti. You will work to ensure compliance with industry regulations and standards, mitigating risks associated with payment processing. Your leadership will be crucial in fostering a high-performing team that is dedicated to achieving operational excellence.
What we offer
Zenoti provides a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with a talented team and contribute to the success of a rapidly growing company in the fintech space. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in making a meaningful impact in the beauty and wellness industry through our cutting-edge payment solutions.
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