About Zenoti
Empowering salons and spas with cloud technology
Key Highlights
- Over 10,000 customers in 50 countries
- Headquartered in Bellevue, Washington
- Raised over $100 million in funding
- Specializes in salon, spa, and med spa software
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
🎁 Benefits
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
🌟 Culture
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Overview
Zenoti is hiring a Senior Product Specialist to drive customer implementation and onboarding for their cloud-based software solutions in the beauty and wellness industry. You'll work closely with clients to define requirements and enhance their operational efficiency. This role requires strong communication and customer engagement skills.
Job Description
Who you are
You have a strong background in customer engagement and implementation, ideally with experience in software solutions for the beauty and wellness industry. Your ability to define customer requirements and guide them through the onboarding process is key to your success. You understand the importance of streamlining operations and increasing revenue for clients, and you are passionate about helping businesses thrive.
You possess excellent communication skills, allowing you to effectively drive demos and solution reviews with clients. Your experience in working with diverse teams and stakeholders enables you to navigate complex customer needs and deliver tailored solutions. You are adaptable and thrive in a collaborative environment, ensuring that clients feel supported throughout their journey with Zenoti.
What you'll do
In this role, you will work directly with customers to define their requirements and help them adopt Zenoti's solutions. You will drive product demonstrations and walk-throughs, ensuring that clients understand how to leverage the software to streamline their operations. Your focus will be on enhancing customer retention and satisfaction by providing exceptional onboarding experiences.
You will collaborate with cross-functional teams to gather feedback and continuously improve the implementation process. Your insights will help shape product enhancements and ensure that Zenoti remains a leader in the beauty and wellness software space. You will also be responsible for tracking customer progress and success metrics, allowing you to identify opportunities for further engagement and support.
What we offer
Zenoti offers a dynamic work environment where you can make a significant impact on the success of our clients. We are committed to fostering a culture of collaboration and innovation, and we encourage you to apply even if your experience doesn't match every requirement. Join us in empowering businesses in the beauty and wellness industry to achieve their goals with our cutting-edge software solutions.
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