Zenoti

About Zenoti

Empowering salons and spas with cloud technology

🏢 Tech👥 251-1K📅 Founded 2010📍 Bellevue, Washington, United States

Key Highlights

  • Over 10,000 customers in 50 countries
  • Headquartered in Bellevue, Washington
  • Raised over $100 million in funding
  • Specializes in salon, spa, and med spa software

Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...

🎁 Benefits

Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...

🌟 Culture

Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...

Zenoti

Product Specialist Senior

ZenotiCosta Rica

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Overview

Zenoti is seeking a Senior Product Specialist to support customer onboarding and drive product adoption in the SaaS industry. You'll work with clients to deliver measurable value through effective implementation strategies. This role requires a proven background in SaaS.

Job Description

Who you are

You have a strong background in the SaaS industry, with experience in customer onboarding and product adoption. Your ability to communicate effectively with clients and understand their needs sets you apart. You are detail-oriented and have a knack for problem-solving, ensuring that clients receive the best possible experience with the software. You thrive in a collaborative environment and enjoy working with cross-functional teams to drive success. Your passion for technology and its application in the beauty and wellness industry motivates you to help clients streamline their operations and improve customer retention.

Desirable

Experience with cloud-based software solutions is a plus, as is familiarity with the beauty and wellness industry. You may also have a background in project management or customer success, which enhances your ability to drive product adoption and deliver measurable value to clients.

What you'll do

In this role, you will be responsible for supporting customer onboarding processes, ensuring that clients are set up for success with Zenoti's all-in-one software solution. You will work closely with clients to understand their unique needs and help them navigate the implementation process. Your goal is to drive product adoption and ensure that clients are fully utilizing the features available to them. You will collaborate with various teams within Zenoti to provide feedback on product enhancements and contribute to the overall improvement of the customer experience.

What we offer

Zenoti offers a dynamic work environment where you can grow your career in the SaaS industry. You will have the opportunity to work with a diverse portfolio of clients and contribute to the success of a company recognized as a Great Place to Work. We provide competitive compensation and benefits, along with a supportive culture that values innovation and collaboration.

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