Zensurance

About Zensurance

Simplifying commercial insurance for Canadian businesses

👥 51-250📅 Founded 2016📍 Toronto, Ontario, Canada

Key Highlights

  • Over 10,000 customers across Canada
  • Raised $20M+ in funding from Whitecap Venture Partners
  • Headquartered in Toronto, Ontario
  • Digital brokerage model for streamlined insurance processes

Zensurance, headquartered in Toronto, Ontario, is a digital insurance brokerage that streamlines the process of obtaining commercial insurance for small and medium-sized businesses. With over 10,000 customers, Zensurance leverages technology to provide tailored insurance solutions, making it easier ...

🎁 Benefits

Zensurance offers competitive salaries, equity options, flexible remote work arrangements, and a generous PTO policy to support work-life balance....

🌟 Culture

Zensurance fosters a tech-driven culture focused on innovation and customer-centric solutions, encouraging employees to contribute ideas that enhance ...

Overview

Zensurance is hiring a Senior Manager for their Commercial Insurance Accounts/Sales team. You'll oversee the Accounts team and enhance customer experience in a digital-first insurance platform. This role requires a strong background in customer service and leadership.

Job Description

Who you are

You have a strong background in customer service and sales, ideally with experience in the insurance industry. Your leadership skills shine as you coach and develop teams, focusing on elevating management standards and enhancing customer experiences. You thrive in a collaborative environment and are passionate about redefining the insurance landscape through innovative solutions.

You understand the importance of a seamless customer journey and are committed to ensuring that your team delivers exceptional service. Your ability to analyze processes and implement improvements will be key in driving the success of the Accounts team. You are adaptable and ready to tackle the challenges of a fast-growing InsurTech company.

What you'll do

As a Senior Manager at Zensurance, you will lead the Accounts team within the Sales department, overseeing all aspects of commercial insurance accounts. Your role will involve developing strategies to enhance customer experience and streamline processes. You will work closely with the Sales Director to ensure that your team meets its goals and delivers outstanding service to clients.

You will be responsible for coaching team leaders, fostering a culture of continuous improvement, and ensuring that best practices are followed across the department. Your focus will be on building a high-performing team that is equipped to handle the complexities of commercial insurance. You will also collaborate with other departments to align strategies and enhance the overall customer experience.

What we offer

At Zensurance, we offer a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to make a significant impact in a rapidly growing company that is changing the insurance industry. We value ownership and encourage our team members to take initiative and drive change. Join us in redefining commercial insurance for Canadian businesses.

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