Program Manager • Senior

Who you are

You have extensive experience in program management, particularly within the contingent workforce domain — your background includes managing complex projects that integrate multiple systems, ensuring seamless delivery and operational efficiency. You are well-versed in Vendor Management Systems (VMS) and understand the intricacies of workforce management, learning management, and time tracking systems. Your ability to communicate effectively with stakeholders at all levels allows you to drive projects forward and align teams towards common goals. You thrive in environments where you can leverage your expertise to create innovative solutions that enhance workforce management processes.

Desirable

Experience with greenfield projects is a plus — you have a track record of successfully launching new platforms from the ground up, demonstrating your capability to navigate challenges and deliver results. Familiarity with call center scheduling systems will further enhance your ability to contribute to this role. You are proactive in identifying opportunities for improvement and are always looking for ways to optimize processes and systems.

What you'll do

In this role, you will own the end-to-end delivery of a new contingent workforce platform — this includes overseeing the integration of Vendor Management Systems, Workforce Management, Learning Management, and time tracking systems. You will collaborate closely with cross-functional teams to ensure that all components work together seamlessly, providing a cohesive experience for users. Your responsibilities will include defining project scope, setting timelines, and managing resources effectively to meet project milestones. You will also be responsible for stakeholder communication, ensuring that all parties are informed and engaged throughout the project lifecycle.

You will lead project meetings, facilitate discussions, and drive decision-making processes — your leadership will be crucial in aligning team efforts and maintaining momentum. As you navigate the complexities of this project, you will leverage your problem-solving skills to address any challenges that arise, ensuring that the project stays on track and meets its objectives. You will also be involved in testing and validating the platform to ensure it meets the highest standards of quality and functionality.

What we offer

At Zoox, you will be part of a forward-thinking team dedicated to transforming the contingent workforce landscape. We offer a collaborative work environment where your contributions will have a direct impact on the success of our projects. You will have the opportunity to work with cutting-edge technologies and innovative solutions that are shaping the future of workforce management. We value diversity and encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to drive our projects forward. Competitive compensation and benefits are part of our commitment to attracting top talent.