About Zuora
Empowering businesses to thrive in the subscription economy
Key Highlights
- Over 1,000 enterprise customers including Netflix & Siemens
- $400 million raised from investors like Benchmark and Index Ventures
- Valued at approximately $1 billion
- Headquartered in Redwood City, California
Zuora, headquartered in Redwood City, California, specializes in subscription management and billing solutions for businesses. Trusted by over 1,000 customers including Netflix, Box, and Siemens, Zuora has raised $400 million in funding and is valued at approximately $1 billion. The company focuses ...
🎁 Benefits
Zuora offers competitive salaries, equity options, generous PTO, flexible remote work policies, and a comprehensive health benefits package....
🌟 Culture
Zuora fosters a culture centered around innovation and customer success, encouraging teams to experiment and adapt in the rapidly evolving subscriptio...
Overview
Zuora is hiring a Manager of Customer Solution Engineering to lead a team focused on sales strategy and technical leadership. You'll partner with sales and product teams to drive customer engagement and retention. This role requires strong leadership skills and experience in customer solutions.
Job Description
Who you are
You have a strong background in customer solution engineering, with experience leading teams and driving sales strategies. You understand the importance of building trust-based relationships with customers and have a knack for articulating technical and business value. Your leadership style is hands-on, and you are comfortable guiding your team through complex sales campaigns for enterprise-level customers.
You are adept at collaborating with cross-functional teams, including sales, product, and technology, to achieve strategic goals. Your ability to develop innovative value-selling approaches has been key to your success in previous roles. You are committed to fostering an inclusive environment where diverse perspectives are valued and encouraged.
What you'll do
In this role, you will act as the technical counterpart to the Regional Sales Lead, ensuring that your team effectively communicates the business and technical value of Zuora's solutions. You will lead the execution of sales campaigns, guiding your team to engage with strategic and enterprise-level customers. Your hands-on approach will help you lead by example, demonstrating the value of Zuora's offerings in real-world scenarios.
You will also be responsible for building and nurturing a world-class Customer Solution Engineering team. This involves mentoring team members, fostering their professional growth, and ensuring they have the resources needed to succeed. You will partner closely with various departments to drive new Annual Contract Value (ACV) and improve Net Dollar Retention from existing customers.
What we offer
At Zuora, we are committed to creating a workplace where everyone belongs. We offer a hybrid work environment that allows you to balance office attendance with remote work, helping you build strong relationships with your team while maximizing your impact. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our workforce.
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