About 1Password
Secure your digital life with 1Password.
Key Highlights
- Over 100,000 business customers leveraging password management
- $920 million raised in Series B funding
- Headquartered in Toronto, ON with 1001+ employees
- Comprehensive health coverage and generous PTO policy
1Password, headquartered in the Yonge-Bay Corridor of Toronto, ON, is a leading password management solution with over 100,000 business customers. The company has raised $920 million in funding through multiple rounds, including a Series B, and is focused on building a safer digital future for every...
🎁 Benefits
1Password offers comprehensive health coverage, a generous PTO policy, and maternity/parental leave top-up programs. Employees benefit from an employe...
🌟 Culture
1Password embraces a remote and hybrid work model, fostering a culture that prioritizes flexibility and employee well-being. The company's roots in B2...
Customer Support • Entry-Level
Overview
1Password is hiring a CS Technical Representative to troubleshoot Tier 2 issues and provide support to customers. This role is remote in the Netherlands and focuses on enhancing customer satisfaction.
Job Description
Who you are
You are excited about contributing to the digital safety of millions and enjoy solving complex problems in a collaborative environment. You have a strong desire to help customers and ensure their experience with 1Password is seamless and secure. You thrive in a role that requires technical troubleshooting and communication skills, and you are eager to learn and grow within the cybersecurity industry.
What you'll do
As a CS Technical Representative, you will be responsible for troubleshooting Tier 2 issues escalated from Tier 1 Technical Support. You will work closely with the Technical Support team to resolve customer inquiries and provide solutions that enhance user experience. Your role will involve understanding customer needs and ensuring that their issues are addressed promptly and effectively. You will also contribute to the continuous improvement of support processes and tools, helping to shape a safer digital future for all users.
What we offer
1Password offers a dynamic work environment where you can grow your skills and make a meaningful impact. You will be part of a team that values collaboration and innovation, and you will have the opportunity to work with cutting-edge technology in the cybersecurity space. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.
Interested in this role?
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