About 1Password
Secure your digital life with 1Password.
Key Highlights
- Over 100,000 business customers leveraging password management
- $920 million raised in Series B funding
- Headquartered in Toronto, ON with 1001+ employees
- Comprehensive health coverage and generous PTO policy
1Password, headquartered in the Yonge-Bay Corridor of Toronto, ON, is a leading password management solution with over 100,000 business customers. The company has raised $920 million in funding through multiple rounds, including a Series B, and is focused on building a safer digital future for every...
🎁 Benefits
1Password offers comprehensive health coverage, a generous PTO policy, and maternity/parental leave top-up programs. Employees benefit from an employe...
🌟 Culture
1Password embraces a remote and hybrid work model, fostering a culture that prioritizes flexibility and employee well-being. The company's roots in B2...
Technical Account Manager • Senior
Overview
1Password is hiring a Senior Technical Account Manager to ensure customers realize long-term value from their investment. You'll combine technical expertise with customer advocacy in a remote role based in the UK.
Job Description
Who you are
You have a strong background in technical account management, ideally with experience in cybersecurity or SaaS environments. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart, and you thrive on building relationships with clients to ensure their success. You are detail-oriented and possess excellent problem-solving skills, allowing you to navigate challenges effectively. Your passion for customer advocacy drives you to go above and beyond in supporting clients and ensuring they derive maximum value from their investments.
You understand the importance of security in the digital landscape and are excited about contributing to a safer digital future. Your experience in guiding organizations through implementation and adoption phases has equipped you with the skills to manage expectations and deliver results. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on customer satisfaction.
What you'll do
As a Senior Technical Account Manager at 1Password, you will be responsible for ensuring that customers realize the long-term value of their investment in our solutions. You will work closely with clients to understand their needs and provide tailored guidance throughout the implementation process. Your role will involve advocating for customers within the organization, ensuring their feedback is heard and acted upon. You will also collaborate with cross-functional teams to address any technical challenges that arise and facilitate smooth onboarding experiences.
You will leverage your technical expertise to assist clients in adopting best practices and optimizing their use of our products. This includes conducting training sessions, providing resources, and offering ongoing support to ensure clients are fully equipped to utilize our solutions effectively. Your ability to analyze customer data and feedback will help you identify opportunities for improvement and drive customer satisfaction.
What we offer
At 1Password, we offer a collaborative and inclusive work environment where your contributions are valued. You will have the opportunity to work with a talented team dedicated to building innovative solutions that enhance digital security. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping a safer, simpler digital future for businesses around the world.
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