About 360Learning
Empowering businesses through collaborative learning
Key Highlights
- Headquartered in Union Square, New York, NY
- Raised $244.6 million in funding
- 65% annual growth in North America since 2022
- Clients include Pizza Hut and Air Canada
360Learning is a corporate learning platform headquartered in Union Square, New York, NY, that focuses on collaborative learning to drive culture and growth in businesses. With over 150 clients, including Pizza Hut and Air Canada, 360Learning has raised $244.6 million in funding and has experienced ...
🎁 Benefits
Employees enjoy flexible hours, full remote work options, and benefits such as medical insurance, lunch vouchers, and a gym subscription. The company ...
🌟 Culture
360Learning promotes a unique culture centered around collaborative learning, empowering employees to upskill each other and reduce training costs. Th...
Customer Success • Mid-Level
360Learning • Paris - Remote
Overview
360Learning is hiring a Client Success Partner to support enterprise clients in their digital training strategy. You'll build relationships with HR executives and ensure client satisfaction and contract renewals. This role requires strong interpersonal skills and experience in client management.
Job Description
Who you are
You have a strong background in client success or account management, ideally within a technology or digital training environment. Your experience has equipped you with the ability to build and maintain relationships with high-level executives, such as CHROs and Chief Learning Officers. You understand the importance of client satisfaction and are committed to ensuring that clients derive maximum value from the solutions provided. You are a proactive communicator, able to coordinate resources effectively and empower clients with the knowledge they need to succeed. You thrive in complex environments and are adept at navigating the challenges that come with enterprise-level clients.
What you'll do
As a Client Success Partner at 360Learning, you will be responsible for supporting our largest clients in their digital training strategies. You will work closely with HR executives to develop the usage and adoption of our platform, ensuring that clients are fully engaged and satisfied with our solutions. Your role will involve coordinating various resources within 360Learning, including technical and pedagogical support, to facilitate client success. You will act as a facilitator, guiding clients through the complexities of our offerings and ensuring they are well-positioned to renew contracts or sign new agreements. Your efforts will directly impact client retention and satisfaction, making you a key player in our enterprise team.
What we offer
At 360Learning, we value our employees and offer a supportive work environment that encourages growth and development. You will have the opportunity to work remotely while being part of a dynamic team dedicated to transforming digital training. We provide competitive compensation and benefits, along with the chance to make a significant impact on our clients' success. Join us in our mission to empower organizations through innovative learning solutions.
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