About NimbleRx
Empowering pharmacies for better health access
Key Highlights
- Headquartered in Redwood City, California
- Over 200 pharmacy partners nationwide
- $30 million raised from BlueRun Ventures
- Team size of 51-250 employees
NimbleRx is a healthcare technology company headquartered in Redwood City, California, focused on improving medication access through partnerships with local and national pharmacies. With over 200 pharmacy partners, NimbleRx streamlines prescription delivery and medication management for customers, ...
🎁 Benefits
NimbleRx offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from...
🌟 Culture
NimbleRx fosters a culture centered on innovation and collaboration, prioritizing technology-driven solutions to enhance healthcare accessibility. The...
Customer Success Manager • Mid-Level
Overview
NimbleRx is hiring an Enterprise Client Partner (Customer Success) to serve as a trusted advisor to key customers, ensuring they receive maximum value from the platform. This role involves onboarding new customers and driving adoption and retention.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the healthtech or technology sectors. Your experience includes working closely with C-suite executives and understanding their needs to drive successful outcomes. You excel in building relationships and have a knack for understanding complex customer requirements. You are proactive in ensuring customer satisfaction and are skilled at conducting product training and onboarding sessions. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver exceptional service. You are comfortable with a travel expectation of around 10% for client meetings and conferences.
What you'll do
As an Enterprise Client Partner at NimbleRx, you will be responsible for onboarding new customers and ensuring they understand how to leverage our platform effectively. You will conduct product training sessions and work closely with customers to drive adoption and retention. Your role will involve regular communication with key stakeholders, including C-suite executives, to ensure they are receiving maximum value from our solutions. You will collaborate with teams across the company, including Sales, Support, Marketing, Product, Engineering, and Finance, to address customer needs and enhance their experience with our platform. You will also be involved in gathering feedback from customers to inform product development and improvements.
What we offer
NimbleRx offers a dynamic work environment where you can make a significant impact in the healthtech industry. You will be part of a fast-growing startup that values collaboration and open communication. We provide opportunities for professional growth and development, as well as a culture that encourages innovation and creativity. Our team is dedicated to simplifying healthcare access and management, and you will play a crucial role in helping our customers succeed. We believe in fostering a supportive work environment where everyone can thrive.
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