Technical Account Manager • Mid-Level

Who you are

You have a strong background in client services and technical support, ideally with experience in the app marketing or analytics space. Your ability to communicate complex technical concepts clearly and effectively is one of your key strengths, allowing you to build strong relationships with clients. You are committed to diversity, equity, and inclusion, and you thrive in collaborative environments where you can contribute to a culture of belonging.

You understand the importance of measurement and analytics in driving app growth, and you are passionate about helping clients leverage these tools to achieve their goals. Your experience in managing client accounts and resolving technical inquiries has equipped you with the skills necessary to excel in this role. You are proactive in identifying client needs and providing solutions that enhance their experience with Adjust's products.

What you'll do

As a Technical Account Manager at Adjust, you will be the primary point of contact for clients, guiding them through the integration process and ensuring they have the resources they need to succeed. You will work closely with the Client Services team to address inquiries and provide technical assistance through calls and meetings. Your role will involve collaborating with clients to understand their unique challenges and offering tailored solutions that drive better results.

You will also be responsible for monitoring client performance and providing insights that help them optimize their app marketing strategies. By leveraging Adjust's powerful measurement and analytics suite, you will empower clients to make data-driven decisions that enhance their app growth. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in ensuring client satisfaction and success.

What we offer

At Adjust, you will be part of a global team that values diversity and inclusion. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with leading brands in the app marketing space and contribute to innovative solutions that drive success for our clients. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to make a meaningful impact.