Technical Account Manager

Who you are

You have a strong background in client services and technical support, with a passion for helping clients succeed in their app marketing journey. Your experience includes working with diverse teams and understanding the importance of diversity, equity, and inclusion in the workplace. You are committed to continuous learning and skill-building, ensuring that you stay updated with the latest trends in app marketing and analytics.

You possess excellent communication skills, allowing you to effectively resolve inquiries and provide technical assistance through calls and meetings. Your ability to educate clients on the use of Adjust's measurement and analytics suite is a key strength, as you aim to empower them to achieve better results.

What you'll do

As a Technical Account Manager at Adjust, you will be the go-to hero for client services and partner integrations. You will handle client inquiries with lightning speed, ensuring that their needs are met promptly and effectively. Your role will involve providing technical help and guidance, helping clients navigate the complexities of app marketing.

You will work closely with clients to understand their unique challenges and provide tailored solutions that drive success. Your responsibilities will include educating clients on the features and benefits of Adjust's tools, ensuring they have the knowledge and resources to maximize their app marketing efforts.

You will collaborate with internal teams to ensure a seamless experience for clients, addressing any technical issues that may arise and working towards continuous improvement in service delivery. Your contributions will play a vital role in building strong relationships with clients and enhancing their overall experience with Adjust.

What we offer

At Adjust, we pride ourselves on creating a culture of belonging where every team member's contributions are valued. We offer a supportive environment that encourages professional growth and development. You will have the opportunity to work with a diverse team that reflects our global customer base, fostering an inclusive atmosphere.

We are committed to recognizing and rewarding excellence, as evidenced by our numerous accolades in the industry. Join us in our mission to build a global tech company where everyone is proud to belong. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.