Head Of Product Analytics • Lead

Who you are

You have extensive experience in product analytics, ideally with a focus on customer experience — you've successfully led teams in building foundational analytics capabilities and have a strong understanding of how to measure product performance and customer behavior. Your background includes working closely with data engineering teams to develop data strategies that enhance customer understanding and drive experimentation. You are a strategic thinker who can unify analytics across various platforms and customer interfaces, ensuring a cohesive approach to data utilization.

You possess strong leadership skills and have experience managing individual contributors within product teams — you thrive in collaborative environments and are adept at fostering a culture of data-driven decision-making. Your ability to communicate complex data insights to stakeholders at all levels is a key strength, enabling you to influence product direction and strategy effectively.

What you'll do

In this role, you will lead the product analytics function at Adyen, focusing on customer experiences across onboarding, dashboards, and the end-to-end customer lifecycle. You will establish and scale analytics capabilities that unify how product performance and customer behavior are measured, ensuring alignment with the company's one-platform model. Your responsibilities will include partnering with data engineering to implement a robust data strategy that enhances customer understanding and supports AI-powered experiences.

You will oversee the analytics team, guiding them in their efforts to deliver actionable insights that drive product improvements and customer satisfaction. Your role will involve collaborating with product managers and engineers to design experiments that test hypotheses and validate product changes. You will also be responsible for defining key performance indicators and success metrics that align with business objectives, ensuring that the analytics function contributes to the overall success of the organization.

What we offer

Adyen provides a dynamic work environment where you can thrive and grow your career. We value in-person collaboration and offer a supportive culture that encourages innovation and ethical solutions. As a leader in the financial technology space, you will have the opportunity to work with top-tier clients and tackle unique technical challenges at scale. We believe in empowering our employees to take ownership of their careers and contribute to our mission of helping businesses achieve their ambitions faster.