About Agicap
The cash flow management platform for SMEs
Key Highlights
- Over 10,000 customers including Qonto and Swile
- $168.7 million raised in Series B funding
- Headquartered in Lyon, France with 501-1000 employees
- Combines automated solutions with human cash flow advisors
Agicap is a leading cash flow management platform based in Lyon, France, that helps SMEs automate their cash flow visualization and analytics. With $168.7 million in Series B funding, Agicap serves over 10,000 customers, including notable clients like Qonto and Swile. The company employs around 600 ...
π Benefits
Employees enjoy a monthly budget for benefits in kind, a daily lunch allowance, and the option for occasional remote work. They receive top-tier equip...
π Culture
Agicap promotes a unique blend of technology and human expertise by providing clients with dedicated cash management specialists. This approach ensure...
Overview
Agicap is seeking a Customer Success Manager for their Agicap Business Spend Management product. You'll be responsible for optimizing client retention and implementing the product for new clients. This role requires strong relationship-building skills and expertise in product training.
Job Description
Who you are
You have experience in customer success or a related field, ideally with a focus on product implementation and client retention. You excel at building relationships with users and decision-makers, ensuring they derive maximum value from the product. Your communication skills allow you to effectively conduct product training sessions and gather feedback for continuous improvement.
You are proactive in identifying new opportunities for clients, helping them optimize their spending and increase transaction volumes. You understand the importance of a smooth onboarding process and are committed to providing a seamless experience for new clients.
What you'll do
As the primary point of contact, you will be responsible for the optimal implementation of Agicap's Spend Management tool for new clients. You will build strong relationships with users and decision-makers, ensuring they are well-equipped to use the product effectively. You will conduct product training sessions, tailoring the configuration to meet each client's specific goals.
In your role, you will also identify new spending avenues to increase transaction volumes through the platform. By acting as the voice of the customer, you will contribute to the continuous improvement of the product by sharing client feedback with the product team. Your insights will help shape future developments and enhancements.
What we offer
Agicap values transparency and a quick hiring process, aiming to respond to all applications within 48 hours. We foster an inclusive environment and encourage candidates who may not meet every requirement to apply. Join us in building a new growth lever for Agicap and make a significant impact on our clients' success.
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