Account Manager • Mid-Level

Who you are

You have experience in account management, ideally within the travel or hospitality industry, and possess strong communication skills to build and maintain relationships with hotel partners. You are data-driven and can analyze performance metrics to recommend solutions that enhance partner engagement and portfolio performance. You are comfortable working remotely and managing a diverse portfolio of partners effectively.

Desirable

Experience with digital tools and platforms that facilitate account management will be beneficial. Familiarity with the travel industry and its dynamics will give you an edge in understanding partner needs and driving improvements in key supply metrics.

What you'll do

As an Account Manager at Agoda, you will own and manage a portfolio of 75–100 hotels within the mid-tail segment. Your primary responsibility will be to build and maintain strong partner relationships through calls, emails, and virtual meetings. You will drive improvements in key supply metrics by analyzing performance data and recommending actionable solutions. Activating Agoda products and promotions for partners will be a key part of your role, ensuring that deal performance is tracked and outcomes documented.

You will collaborate with various teams to ensure that partners are fully engaged with Agoda's offerings, leveraging digital tools to enhance the account management process. Your ability to analyze data and derive insights will be crucial in maximizing the performance of your portfolio. You will also be expected to stay updated on industry trends and best practices to continuously improve your approach to account management.

What we offer

Agoda provides a dynamic work environment where you can grow your career in the travel industry. You will have the opportunity to work with a diverse team and contribute to Agoda's mission of making travel accessible to everyone. The company values innovation and encourages employees to bring their ideas to the table. You will also benefit from a supportive culture that emphasizes professional development and career growth.