Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in the travel or hospitality industry. You understand the importance of building and maintaining relationships with partners, ensuring their success on the platform. You are data-driven and can leverage insights to provide strategic advice that helps partners excel. Your communication skills are top-notch, allowing you to effectively convey complex ideas and solutions to diverse stakeholders. You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals. You are adaptable and can navigate the fast-paced nature of the travel industry, always looking for ways to improve processes and outcomes.

Desirable

Experience in the travel or hospitality sector is a plus, as is familiarity with online booking platforms. A background in data analysis or the ability to interpret market trends will set you apart. You are proactive and can identify opportunities for growth and improvement within your accounts. A passion for travel and understanding of customer needs will enhance your ability to connect with partners and provide tailored solutions.

What you'll do

As an Area (Account) Manager at Agoda, you will be responsible for managing a portfolio of accommodation partners, ensuring they receive the support and guidance needed to succeed on our platform. You will act as a consultant, providing strategic advice and innovative solutions tailored to each partner's unique needs. Your role will involve analyzing performance metrics and market trends to identify opportunities for improvement and growth. You will collaborate closely with internal teams, including marketing and technology, to implement initiatives that enhance partner visibility and engagement. Regular communication with partners will be essential, as you will need to build strong relationships and trust. You will also be responsible for conducting training sessions and workshops to help partners maximize their potential on Agoda's platform. Your insights and feedback will contribute to the continuous improvement of Agoda's services and offerings.

What we offer

Agoda offers a dynamic work environment where you can grow your career in the travel industry. You will be part of a diverse team that values collaboration and innovation. We provide opportunities for professional development and encourage you to take ownership of your projects. Our culture is centered around data and technology, allowing you to leverage the latest tools and insights to drive success. We believe in recognizing and rewarding hard work, and you will have the chance to make a significant impact on our partners and the overall business. Join us in shaping the future of travel and making it accessible for everyone.