Account Manager • Lead

Who you are

You have a strong background in account management, ideally with experience in the travel or hospitality industry. Your ability to build and maintain relationships with partners is key to your success, and you thrive in a collaborative environment where you can offer strategic insights. You understand the importance of data and technology in driving business outcomes and are comfortable using these tools to enhance partner performance.

You possess excellent communication skills, allowing you to effectively convey complex ideas and solutions to diverse stakeholders. Your analytical mindset enables you to assess partner needs and tailor your approach accordingly, ensuring that you provide the best possible support. You are proactive in identifying opportunities for improvement and are committed to helping partners excel on Agoda's platform.

Desirable

Experience in a leadership role within account management is a plus, as is familiarity with the Agoda platform or similar travel booking systems. A background in data analysis or technology-driven environments will further enhance your ability to succeed in this role.

What you'll do

As the Lead Account Manager, you will be responsible for overseeing a team dedicated to managing key accommodation partners. You will provide strategic guidance and support to ensure that partners are maximizing their potential on Agoda's platform. This includes analyzing performance metrics, identifying areas for improvement, and implementing innovative solutions to enhance partner success.

You will collaborate closely with cross-functional teams, including marketing and product development, to ensure that partner needs are met and that Agoda remains competitive in the market. Your role will involve regular communication with partners to understand their challenges and objectives, allowing you to offer tailored advice and support.

In addition to managing relationships, you will also play a key role in developing and executing strategies that drive growth for both Agoda and its partners. This may involve conducting market research, analyzing industry trends, and identifying new opportunities for collaboration.

What we offer

Agoda provides a dynamic work environment where you can make a significant impact on the travel industry. You will have the opportunity to work with a diverse team of professionals who are passionate about travel and technology. We offer competitive compensation and benefits, as well as opportunities for professional development and growth within the company. Join us in shaping the future of travel and helping our partners succeed.