Aircall

About Aircall

The cloud-based call center for modern sales teams

🏢 Tech👥 501-1000 employees📅 Founded 2014📍 NoMad, New York, NY💰 $225.6m3.7
B2BProductivitySaaSMobileTelecommunications

Key Highlights

  • Over 20,000 customers including Shopify and HubSpot
  • $225.6 million raised in Series C funding
  • Headquartered in NoMad, New York, NY
  • Strong focus on open APIs for easy integration

Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...

🎁 Benefits

Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...

🌟 Culture

Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...

Overview

Aircall is seeking an AE Manager for the DACH market to lead a team of Account Executives. You'll focus on revenue performance and team development in the Berlin office. This role requires strong leadership skills and experience in sales management.

Job Description

Who you are

You have a proven track record in sales management, ideally with experience in the DACH market. You understand the nuances of managing both Velocity (SMB) and Strategic (MM) segments, and you thrive in a hands-on leadership role where you can coach and develop your team. Your ability to drive revenue performance and ensure forecast reliability is paramount, and you are passionate about fostering a culture of continuous learning and improvement within your team. You are results-oriented and have a knack for making informed decisions quickly, ensuring that your team is aligned and motivated to achieve their goals.

Desirable

Experience in the customer communications or SaaS industry is a plus, as is familiarity with AI-driven technologies. You are comfortable working in a fast-paced environment and can adapt to the evolving needs of the market. Your strong communication skills enable you to effectively collaborate with cross-functional teams, and you are committed to delivering extraordinary outcomes for your customers.

What you'll do

As the AE Manager for the DACH market, you will take full ownership of the Account Executive organization, managing a team of 7 AEs. You will report directly to the Managing Director DACH and be responsible for driving revenue performance across both SMB and MM segments. Your role will involve setting clear objectives for your team, monitoring their performance, and providing the necessary coaching and development to help them succeed. You will implement strategies to enhance the effectiveness of the AE team, ensuring that they are equipped with the tools and knowledge needed to excel in their roles.

You will also be responsible for forecasting revenue and ensuring that your team meets or exceeds their targets. Regularly analyzing performance metrics will be crucial in identifying areas for improvement and implementing necessary changes. You will work closely with other departments to align sales strategies with overall company goals, ensuring a cohesive approach to customer engagement and satisfaction.

What we offer

At Aircall, you will join a dynamic and ambitious team that values open collaboration and ownership. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a company that is redefining customer communications and is committed to innovation and excellence. Our Berlin office provides a vibrant work environment where you can thrive and make a significant impact on our business and customers.

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