About Aircall
The cloud-based call center for modern sales teams
Key Highlights
- Over 20,000 customers including Shopify and HubSpot
- $225.6 million raised in Series C funding
- Headquartered in NoMad, New York, NY
- Strong focus on open APIs for easy integration
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
🎁 Benefits
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
🌟 Culture
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Overview
Aircall is seeking an Account Manager to drive customer success and build relationships with clients. This role is based in the New York office and requires strong communication skills and a customer-focused mindset.
Job Description
Who you are
You have a proven track record in account management, demonstrating your ability to foster strong relationships with customers at all levels of their organizations. You thrive in a hybrid work environment, balancing in-office collaboration with remote flexibility. Your customer-centric approach ensures that you prioritize client needs and drive their success with the solutions Aircall provides. You are adaptable and eager to embrace the exciting transformation happening at Aircall, particularly with the introduction of AI functionalities that enhance customer operations. You understand the importance of continuous learning and are committed to delivering extraordinary outcomes for your clients.
What you'll do
As an Account Manager at Aircall, you will take ownership of customer success, ensuring that clients derive maximum value from our AI-powered customer communications platform. You will engage with customers to understand their needs and challenges, providing tailored solutions that drive revenue and improve service efficiency. Your role will involve collaborating closely with cross-functional teams, including sales, product, and support, to ensure a seamless customer experience. You will also be responsible for identifying opportunities for upselling and cross-selling, contributing to the overall growth of the business. Your ability to communicate effectively and build trust will be key as you navigate relationships with clients and help them leverage our innovative platform.
What we offer
At Aircall, you will join a dynamic team that values open collaboration and ownership. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a company that is committed to redefining customer communications and driving innovation in the industry. Our culture emphasizes curiosity, trust, and impact, making it an exciting place to work as we continue to expand our product lines and markets. Join us in shaping the future of customer communications and making a real impact for our clients.
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