Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in the financial technology sector. You are motivated by the mission of empowering businesses and have a track record of building strong client relationships. Your analytical skills allow you to assess client needs and tailor solutions effectively. You thrive in collaborative environments and enjoy working with cross-functional teams to drive results. You are adaptable and can navigate complex challenges with ease, ensuring client satisfaction and success. You bring a proactive approach to problem-solving and are always looking for ways to improve processes and outcomes.

What you'll do

In this role, you will be responsible for managing a portfolio of SME clients, ensuring they receive exceptional service and support. You will work closely with clients to understand their needs and provide tailored solutions that drive their growth. You will collaborate with internal teams to deliver on client expectations and ensure a seamless experience. You will analyze client data to identify opportunities for upselling and cross-selling additional services. You will also participate in strategic planning sessions to align client goals with Airwallex's offerings. Your role will involve regular communication with clients to keep them informed of new features and updates, as well as gathering feedback to improve our services.

What we offer

Airwallex offers a dynamic work environment where you can make a real impact. You will have the opportunity to work with a talented team of professionals who are passionate about technology and innovation. We provide competitive compensation and benefits, along with opportunities for professional development and growth. You will be part of a company that values diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in building the future of global payments and financial solutions.