About Airwallex
Empowering businesses with seamless cross-border payments
Key Highlights
- Valuation exceeds $5 billion with $1.2 billion raised
- Over 20,000 corporate customers using its services
- Headquartered in Fitzrovia, London, UK
- Offers corporate cards and expense management solutions
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
🎁 Benefits
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
🌟 Culture
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Overview
Airwallex is hiring an Account Manager for their SME & Growth team to empower global businesses with integrated financial solutions. You'll work closely with clients to drive growth and enhance their experience. This position requires strong expertise in account management.
Job Description
Who you are
You have a proven track record in account management, ideally within the financial services or technology sectors. Your experience has equipped you with the ability to build strong relationships with clients, understanding their needs and delivering tailored solutions that drive growth. You are motivated by the mission of empowering businesses and have a keen interest in the fintech landscape.
You possess excellent communication skills, allowing you to articulate complex concepts clearly and effectively to diverse stakeholders. Your collaborative nature enables you to work seamlessly with cross-functional teams, ensuring that client feedback is integrated into product development and service enhancements. You thrive in fast-paced environments and are adept at managing multiple priorities while maintaining a focus on client satisfaction.
What you'll do
As an Account Manager at Airwallex, you will be responsible for managing a portfolio of SME clients, ensuring they receive exceptional service and support. You will work closely with clients to understand their business objectives and identify opportunities for growth through our financial solutions. Your role will involve regular check-ins with clients, providing insights and recommendations to help them maximize the value of our platform.
You will collaborate with internal teams, including product and engineering, to relay client feedback and advocate for their needs. Your insights will help shape the development of new features and enhancements that align with client expectations. Additionally, you will track client performance metrics and develop strategies to improve engagement and retention.
What we offer
At Airwallex, you will be part of a dynamic team that is redefining the global payments landscape. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with innovative technologies and contribute to a mission-driven company that values collaboration and creativity.
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