About Airwallex
Empowering businesses with seamless cross-border payments
Key Highlights
- Valuation exceeds $5 billion with $1.2 billion raised
- Over 20,000 corporate customers using its services
- Headquartered in Fitzrovia, London, UK
- Offers corporate cards and expense management solutions
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
🎁 Benefits
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
🌟 Culture
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Overview
Airwallex is hiring an Account Manager for their SME & Growth team to empower global businesses with integrated financial solutions. You'll work closely with clients to drive growth and enhance their experience with Airwallex's platform.
Job Description
Who you are
You have a strong background in account management, particularly in the SME sector, and are driven by a desire to help businesses grow. Your expertise in building relationships and understanding client needs allows you to provide tailored solutions that meet their unique challenges. You thrive in a collaborative environment and are motivated by the mission of empowering businesses through innovative financial solutions.
You possess excellent communication skills, enabling you to articulate complex concepts clearly and effectively to clients and internal teams alike. Your analytical mindset helps you identify opportunities for improvement and growth, ensuring that you can deliver exceptional value to your clients. You are adaptable and can navigate the fast-paced nature of the fintech industry, always looking for ways to enhance client satisfaction and engagement.
What you'll do
As an Account Manager at Airwallex, you will be responsible for managing a portfolio of SME clients, ensuring they receive the highest level of service and support. You will work closely with clients to understand their business needs and provide them with tailored solutions that leverage Airwallex's unique financial platform. Your role will involve regular communication with clients to ensure their satisfaction and to identify opportunities for upselling and cross-selling additional services.
You will collaborate with internal teams, including product and engineering, to relay client feedback and help shape the development of new features and services. Your insights will be invaluable in driving product improvements that enhance the overall client experience. Additionally, you will track client performance metrics and provide regular reports to stakeholders, ensuring that all parties are aligned on goals and progress.
What we offer
At Airwallex, you will be part of a dynamic team that is dedicated to transforming the global payments landscape. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with some of the brightest minds in the industry and contribute to a mission that empowers businesses worldwide. Join us and be part of a company that values innovation, collaboration, and excellence.
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