About Altium
Empowering engineers with PCB design software
Key Highlights
- Publicly traded company with a focus on PCB design software
- Over 50,000 users worldwide, including top electronics firms
- Headquartered in San Diego, California
- Offers stock options and remote work flexibility
Altium Limited, headquartered in San Diego, California, specializes in PCB design software, empowering engineers with tools like Altium Designer and Altium 365. With over 50,000 users globally, Altium went public in 1999 and has consistently focused on enhancing the design process for electronics. T...
🎁 Benefits
Altium offers competitive salaries, stock options, a generous PTO policy, remote work flexibility, and a learning budget for professional development....
🌟 Culture
Altium fosters a culture centered on innovation and user-centric design, encouraging employees to contribute ideas that enhance product functionality ...
Customer Success • Mid-Level
Overview
Altium is seeking a Customer Content Specialist to enhance user engagement with Duro PLM. You'll collaborate with various teams to create clear and engaging documentation that drives user adoption. This role is ideal for someone with a passion for customer success and technical communication.
Job Description
Who you are
You are a customer-focused individual who thrives on understanding complex products and translating them into user-friendly content. You have a knack for simplifying technical concepts and ensuring that users have the resources they need to succeed. Your curiosity drives you to dive deep into product functionalities, and you enjoy collaborating with cross-functional teams to enhance user experiences. You may be looking to grow as a Technical Writer or transition into roles in Customer Success, Product Management, or Marketing. Your communication skills are strong, allowing you to convey information clearly and effectively to diverse audiences.
What you'll do
As a Customer Content Specialist at Altium, you will play a pivotal role in shaping the documentation strategy for Duro PLM. You will work closely with Customer Success, Product, Engineering, Sales, and Marketing teams to ensure that users have access to the content they need to adopt and succeed with the product. Your responsibilities will include defining best practices for documentation, creating engaging user-focused guidance, and translating complex workflows into clear instructions. You will also be on the front lines with customers, gathering feedback and insights to continuously improve the content and resources provided.
What we offer
At Altium, we provide a supportive environment where innovation thrives. You will have the opportunity to work with a talented team dedicated to transforming the electronics design industry. We offer competitive benefits and a chance to grow your career in a company that values your contributions and encourages professional development. Join us in making a significant impact on how electronics are designed and built.
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