About Altium
Empowering engineers with PCB design software
Key Highlights
- Publicly traded company with a focus on PCB design software
- Over 50,000 users worldwide, including top electronics firms
- Headquartered in San Diego, California
- Offers stock options and remote work flexibility
Altium Limited, headquartered in San Diego, California, specializes in PCB design software, empowering engineers with tools like Altium Designer and Altium 365. With over 50,000 users globally, Altium went public in 1999 and has consistently focused on enhancing the design process for electronics. T...
🎁 Benefits
Altium offers competitive salaries, stock options, a generous PTO policy, remote work flexibility, and a learning budget for professional development....
🌟 Culture
Altium fosters a culture centered on innovation and user-centric design, encouraging employees to contribute ideas that enhance product functionality ...
Overview
Altium is hiring a Technical Account Manager to serve as a trusted advisor for Enterprise customers. You'll build relationships, resolve technical challenges, and drive customer success. This role requires a blend of technical expertise and strategic account management.
Job Description
Who you are
You have a strong background in account management and technical support, ideally with experience in the electronics or software industry. Your ability to build trusted relationships with clients is key, as you will be the primary technical contact for Enterprise customers. You are adept at troubleshooting technical issues and guiding customers through the implementation and optimization of Altium's solutions. You possess excellent communication skills, allowing you to effectively collaborate with cross-functional teams including R&D, Support, and Sales. Your passion for solving complex problems drives you to ensure customer satisfaction and success with Altium's tools.
What you'll do
As a Technical Account Manager at Altium, you will be responsible for managing a portfolio of Enterprise customers, ensuring their success with our solutions. You will build deep relationships with clients, guiding them on implementation, integration, and optimization of Altium's tools for their unique workflows. Your role will involve troubleshooting technical issues and escalating them to R&D when necessary to drive resolutions. You will also identify growth opportunities within your accounts and lead strategic business initiatives to enhance customer satisfaction and drive revenue growth for Altium. Your expertise will be crucial in advocating for customer needs and ensuring they derive maximum value from our solutions.
What we offer
At Altium, we provide a supportive work environment that fosters innovation and collaboration. We are committed to your professional growth and offer opportunities for continuous learning and development. Our benefits package includes competitive compensation, health and wellness programs, and a culture that values diversity and inclusion. Join us in transforming the way electronics are designed and built, and be part of a team that is dedicated to making a significant impact in the EDA industry.
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