Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in e-commerce or retail environments. You thrive in ambiguous situations and are adept at developing and implementing business strategies that drive growth and enhance vendor experiences. Your high standards and ownership mentality enable you to effectively manage vendor relationships and achieve results through collaboration with internal teams.

You possess excellent negotiation skills and can navigate complex interactions with multiple stakeholders. Your ability to analyze performance metrics and derive actionable insights will be key to your success in this role. You are comfortable working in a fast-paced environment and are committed to delivering exceptional service to Amazon's vendors.

What you'll do

As an Account Manager in the Vendor Success Program, you will be responsible for shaping and executing strategies to manage vendor relationships effectively. You will engage directly with Amazon's vendors, helping them to grow their business on the Amazon platform. Your role will involve collaborating with various internal teams to ensure that vendors receive the support they need to succeed. You will analyze vendor performance data, identify areas for improvement, and implement strategies to enhance their experience and results.

You will also be tasked with driving operational excellence, ensuring that all processes are streamlined and efficient. Your ability to communicate effectively with vendors and internal stakeholders will be crucial as you work to foster strong partnerships and achieve mutual success. You will be expected to continuously iterate on strategies based on feedback and performance metrics, ensuring that Amazon remains a leader in vendor management.

What we offer

At Amazon, you will be part of a dynamic team that values innovation and customer-centricity. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work with some of the brightest minds in the industry and contribute to shaping the future of e-commerce. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.