About Amazon
The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
🎁 Benefits
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
🌟 Culture
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Overview
Amazon is hiring a Business Development Manager to lead the growth and operational excellence of the Hub Delivery program in Brazil. You'll manage a team and drive network expansion while ensuring high delivery quality. This role requires experience in program management and logistics.
Job Description
Who you are
You have a strong background in business development and program management, with experience in logistics, operations, or supply chain management. You excel at leading teams and driving performance, ensuring that your team meets high standards of delivery quality. Your analytical skills allow you to dive deep into data to identify performance risks and improvement opportunities, making you a strategic thinker who can develop effective growth strategies.
You are adept at managing multiple projects and priorities in a fast-paced environment, demonstrating your ability to handle complex challenges with ease. Your experience in senior-level leadership support, particularly at Amazon, gives you a unique perspective on the company's operational standards and expectations. You are fluent in English, which enables you to communicate effectively across diverse teams and stakeholders.
What you'll do
In this role, you will lead and develop Channel Team Leads (CTLs), ensuring strong team performance through coaching and capability building. You will own the multi-region acquisition and expansion strategy, focusing on sustainable growth and high-quality onboarding processes. Your responsibilities will include driving operational performance and maintaining delivery success metrics of 98.5% or higher across all regions.
You will serve as a senior escalation point for complex onboarding and partner performance issues, working closely with Delivery Stations, Program, and Product teams to improve tools and processes. Additionally, you will represent the region in business reviews, providing insights, forecasts, and strategic recommendations to enhance operational excellence.
What we offer
At Amazon, you will be part of a dynamic team that values innovation and operational excellence. We provide opportunities for professional growth and development, allowing you to expand your skills and advance your career. You will work in an environment that encourages collaboration and high performance, contributing to the success of our Hub Delivery program across Brazil.
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