Customer Operations • Lead

Who you are

You have experience in warehouse operations and are ready to take on a leadership role. You understand the importance of maintaining operational standards and efficiencies, and you thrive in a team environment where you can motivate and train others. Your ability to communicate effectively and organize tasks will be key to your success in this role.

You are passionate about health and wellness, and you align with Hims & Hers' mission to revolutionize telehealth. You are eager to contribute to a growing company and help build something impactful from the ground up. You possess a strong work ethic and are committed to meeting and exceeding productivity goals.

What you'll do

As a Lead Fulfillment Ship Associate, you will assist the Area Manager in overseeing daily operations within the warehouse. You will lead a team of associates, ensuring that they are organized, motivated, and trained to meet their responsibilities effectively. Your role will involve monitoring productivity levels and implementing strategies to enhance operational efficiency. You will play a crucial part in building a positive team culture and ensuring that all associates are aligned with the company's goals.

You will also be responsible for reporting to the Area Manager, providing insights on team performance and areas for improvement. Your leadership will help shape the operational standards of the warehouse as Hims & Hers continues to grow. You will be a key stakeholder in the fulfillment process, ensuring that products are shipped efficiently and accurately to meet customer expectations.

What we offer

Hims & Hers provides a supportive work environment that values innovation and teamwork. You will have the opportunity to work with a dedicated team focused on improving health and wellness solutions. The company offers competitive benefits and a flexible work approach, allowing you to thrive in your role while contributing to a meaningful mission.