Enterprise Sales • Senior

Who you are

You have extensive experience in enterprise sales, particularly in customer experience management and contact center solutions. You are a self-starter who thrives in both tactical and strategic roles, capable of engaging with technical and business stakeholders effectively. Your background equips you to understand the complexities of pricing models and customer needs, allowing you to position Amazon Connect as a compelling solution. You are driven by results and have a proven track record of meeting or exceeding revenue targets in a defined territory.

Desirable

Experience with AI-powered cloud solutions and familiarity with AWS services will be advantageous. You are comfortable navigating sales cycles and collaborating with cross-functional teams to accelerate implementations. Your ability to communicate effectively with diverse stakeholders will help you drive significant impact on customer satisfaction and business outcomes.

What you'll do

In this role, you will be responsible for driving revenue growth in your designated territory by leveraging your expertise in Amazon Connect. You will work closely with AWS sellers to navigate complex sales cycles, ensuring that customer needs are met with tailored solutions. Your role will involve collaborating with multiple account teams and partners to originate and close opportunities that align with customer objectives. You will also be instrumental in shaping the future of Amazon Connect by providing feedback and insights based on customer interactions and market trends.

You will engage with both technical and business stakeholders, articulating the value proposition of Amazon Connect and addressing any concerns they may have. Your strategic approach will help you identify pain points and deliver solutions that enhance customer service and operational efficiency. You will be expected to stay updated on industry trends and competitor offerings to effectively position Amazon Connect in the market.

What we offer

Amazon provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technology and contribute to a rapidly growing service that is transforming the contact center landscape. The company values diversity and inclusion, fostering a culture where every employee can thrive. You will receive competitive compensation and benefits, along with opportunities for professional development and career advancement within the organization.