It Support • Lead

Who you are

You have a strong background in IT support and management, with experience in leading teams to deliver exceptional service. Your leadership style is focused on motivating individuals to overcome challenges and achieve their best work. You understand the importance of safety in the workplace and are committed to fostering a safe environment for all associates. You are self-motivated and thrive in dynamic environments where you can take ownership of your responsibilities. You value diversity and believe that a diverse team leads to better outcomes.

What you'll do

As the IT Support Manager at Amazon, you will lead a team responsible for providing 24x7 IT support to various operational areas, including Fulfillment, Sortation, and Logistics. You will hire, train, and develop IT professionals, ensuring they have the skills and knowledge needed to excel in their roles. You will also support safety programs to maintain a safe work environment for all associates. Your role will involve interacting with various stakeholders to ensure that IT infrastructure is robust and meets the needs of the business. You will confront obstacles head-on and create a team culture that embodies Amazon's leadership principles.

What we offer

At Amazon, you will be part of a team that values innovation and continuous learning. We provide unlimited career opportunities and invest in your professional development. You will work alongside some of the best innovators in the industry, contributing to solutions that enhance our operations and customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed.