Learning Analyst • Mid-Level

Who you are

You have a strong background in process improvement and training, ideally with experience in logistics or operations. You thrive in environments that require problem-solving and adaptability, and you are comfortable working with diverse teams to achieve common goals. Your ability to create engaging training materials and lead sessions is complemented by your analytical skills, allowing you to measure and improve performance effectively. You are flexible and willing to travel as needed, demonstrating your commitment to supporting the team and its objectives.

Desirable

Experience with data analysis and metrics measurement is a plus, as is familiarity with Amazon systems and tools. You understand the importance of standardization in processes and are eager to leverage best practices to enhance operational efficiency. Your proactive approach to learning and development will help you excel in this role, and you are motivated by the opportunity to make a significant impact on customer experience.

What you'll do

In this role, you will be responsible for onboarding EDSP Partners, ensuring they are well-versed in Amazon's systems and tools. You will create comprehensive training materials tailored to the needs of the EDSP team and lead training sessions that facilitate smooth operations. Your focus on process standardization will drive improvements across the network, and you will implement Six Sigma and Lean practices to enhance efficiency. You will conduct quality audits and follow up on metrics to ensure that customer experience and performance are continuously improved. Your role will involve collaborating with various stakeholders to share best practices and support new node launches, making your contributions vital to the success of Amazon Logistics.

What we offer

Amazon provides a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with innovative technologies and processes that are at the forefront of logistics and delivery. The company values diversity and inclusion, encouraging you to bring your unique perspective to the team. Additionally, you will have access to resources and support for your professional development, ensuring you are equipped to succeed in your role. Amazon is committed to providing a workplace that accommodates individuals with disabilities, ensuring everyone has the opportunity to thrive.