Operations Manager • Mid-Level

Who you are

You have experience leading teams in a fast-paced environment, ensuring that operations run smoothly and efficiently. Your focus on safety and wellbeing promotes a positive culture within your team. You are adept at analyzing performance metrics and implementing corrective actions to meet business objectives. You thrive in dynamic situations and enjoy collaborating with colleagues to address challenges and improve processes.

You understand the importance of team development and support your team members in their growth. You handle administrative tasks while fostering a strong team culture. Your analytical skills allow you to suggest process improvements that enhance customer service and operational efficiency. You are comfortable working shifts and are committed to maintaining high standards across all operational areas.

What you'll do

As a Shift Manager at Amazon, you will lead a large team to ensure that your area meets the demands of the business. Your primary responsibilities will include promoting safety standards, analyzing performance, and implementing corrective actions to maintain high levels of quality and productivity. You will support and develop your team while managing daily operational tasks and addressing individual escalations.

You will collaborate with other managers to standardize shift processes and optimize work efficiency. Your role will involve monitoring process efficiency and prioritizing routine team management tasks. You will also engage in wide-scale operational contingency planning, ensuring that your team is prepared for any challenges that may arise. Your leadership will be crucial in driving productivity and maintaining a culture of safety and wellbeing within your team.

What we offer

At Amazon, you will gain valuable experience in operations management within a global business. You will have the opportunity to work with a diverse team and develop your leadership skills in a supportive environment. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in making a significant impact on our operations and delivering exceptional service to our customers.