Anagram

About Anagram

Transforming healthcare with price transparency

🏢 Tech👥 11-50📅 Founded 2015📍 Santa Monica, California, United States

Key Highlights

  • Headquartered in Santa Monica, California
  • Formerly known as Patch, rebranded to Anagram
  • Focus on real-time price transparency in healthcare
  • Streamlined insurance benefit processing for consumers

Anagram, headquartered in Santa Monica, California, specializes in real-time price transparency and efficient insurance benefit processing for healthcare services. The company, which rebranded from Patch, aims to simplify the healthcare purchasing experience for both consumers and providers. With a ...

🎁 Benefits

Anagram offers competitive salaries, equity options, flexible PTO, and a remote-friendly work environment to support work-life balance....

🌟 Culture

Anagram fosters a culture centered around transparency and efficiency, encouraging innovative thinking to improve healthcare access. The team values c...

Overview

Anagram is hiring an Integrations Engineer to manage technical relationships with enterprise customers. You'll guide clients from demo to deployment, blending pre-sales engineering and ongoing support. This role requires strong communication and technical skills.

Job Description

Who you are

You have a strong background in technical support and customer success, ideally with experience in integrations or implementation roles. You thrive at the intersection of product, engineering, and customer success, and you enjoy building relationships with enterprise clients. Your communication skills are top-notch, allowing you to convey complex technical concepts clearly to both technical and non-technical stakeholders. You are detail-oriented and have a knack for problem-solving, ensuring that customer needs are met effectively. You understand the importance of a seamless integration process and are committed to delivering exceptional service to clients.

What you'll do

As an Integrations Engineer at Anagram, you will own the technical relationship with our largest enterprise customers. You will guide them from the first demo through to full deployment, ensuring that they have a smooth onboarding experience. Your role will involve collaborating closely with product and engineering teams to address customer needs and provide ongoing technical support. You will be responsible for troubleshooting integration issues and providing solutions that enhance customer satisfaction. Additionally, you will play a key role in gathering feedback from customers to inform product improvements and drive innovation within the company.

What we offer

At Anagram, we offer a dynamic work environment where you can make a significant impact on the success of our clients. You will have the opportunity to work with a talented team dedicated to simplifying insurance for eye care providers. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform the insurance billing landscape and help eye care professionals thrive.

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