Solutions Engineer • Mid-Level

Who you are

You are an experienced Solutions Engineer with a knack for educating and problem-solving. You thrive on building relationships with developers at industry-leading companies, ensuring they understand and can effectively use authentication solutions. Your ability to communicate complex technical concepts clearly and credibly at all levels, from CTOs to software engineers, sets you apart. You are driven by curiosity and tenacity, always seeking the best solutions for customers while collaborating closely with engineering and product teams.

You are excited about working in a collaborative environment, engaging with prospective customers and internal teams to push the product forward. You understand that the authentication landscape is continually evolving, and you are committed to staying informed about the latest developments in the product suite and problem space. Your strong interpersonal skills enable you to build lasting relationships with prospective customers, ensuring a smooth and successful evaluation process.

What you'll do

In this role, you will be responsible for understanding the needs of customers and communicating tailored solution designs that meet those needs. You will lead technical evaluations, serving as the authentication subject matter expert for customer engineering teams. Your role will involve collaborating with various stakeholders to ensure that the solutions provided align with customer expectations and technical requirements. You will also gather feedback from customers to inform product development and improvements, ensuring that Stytch's offerings remain competitive and effective.

You will engage in regular in-person collaboration with your team, working 2-3 days a week in the office to foster strong team dynamics and enhance communication. Your contributions will directly impact customer satisfaction and the overall success of the product, making your role crucial to the company's growth and reputation in the market.

What we offer

Stytch offers a hybrid work environment that balances in-office collaboration with the flexibility of remote work. You will be part of a dynamic team that values diversity and inclusion, ensuring that everyone feels they belong. The company is committed to your professional growth, providing opportunities for learning and development in a supportive atmosphere. You will have the chance to work on innovative solutions that simplify user authentication, making a significant impact in the tech industry.