Solutions Engineer • Mid-Level

Who you are

You have a strong background in solutions engineering or a similar customer-facing technical role, where you've successfully helped clients integrate complex software solutions into their workflows. Your ability to understand customer pain points and translate them into actionable implementation plans is key to your success. You thrive in collaborative environments and enjoy working with development teams to enhance their productivity and satisfaction. You possess excellent communication skills, allowing you to effectively convey technical concepts to non-technical stakeholders. Your experience with performance monitoring tools, particularly Sentry, gives you a unique perspective on how to optimize software development processes. You are adaptable and eager to learn, always looking for ways to improve both your skills and the solutions you provide.

What you'll do

As a Solutions Engineer at Sentry, you will be responsible for guiding our largest customers through the integration of Sentry's tools into their applications. This involves understanding their specific needs and objectives, and developing tailored onboarding plans that demonstrate the business value of our solutions. You will work closely with development teams to ensure they can effectively identify and resolve slowdowns and errors in their applications. Your role will also include creating best practices and educational content around error monitoring, helping clients maximize the benefits of Sentry's offerings. You will collaborate with cross-functional teams to enhance product features based on customer feedback, ensuring that our tools continue to meet the evolving needs of developers. Your insights will play a crucial role in shaping the future of Sentry's solutions, as you help us build the next generation of software monitoring tools.

What we offer

At Sentry, we embrace a hybrid work model that allows for flexibility while encouraging meaningful collaboration. You will have the opportunity to work with a talented team dedicated to improving software development processes for organizations worldwide. We offer competitive compensation and benefits, along with a culture that values accessibility and inclusivity in technology. Join us in our mission to help developers write better software faster, and be part of a company that is making a significant impact in the tech industry.