About Apiiro
Secure your cloud-native applications effortlessly
Key Highlights
- Headquartered in New York, NY
- Focus on cloud-native application security
- Addresses risks in secrets, IaC, API code & OSS
- Growing team of 51-250 employees
Apiiro is a leading provider of application security solutions, focusing on cloud-native applications. Headquartered in New York, Apiiro helps organizations identify and fix critical risks such as secrets, Infrastructure as Code (IaC), API code vulnerabilities, and open-source software (OSS) vulnera...
🎁 Benefits
Apiiro offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports a healthy work-life balance. Employees also b...
🌟 Culture
Apiiro promotes a culture of security-first thinking, encouraging employees to prioritize risk management in every aspect of software development. The...
Customer Success Manager • Mid-Level
Skills & Technologies
Overview
Apiiro is hiring a Customer Success Manager to drive customer onboarding and adoption of their application security platform. You'll leverage your understanding of SDLC methodologies and application security tools to ensure customer success. This role requires strong communication skills and experience in managing technical relationships.
Job Description
Who you are
You are an outcome-driven strategist and trusted advisor who thrives on solving complex problems. You understand SDLC methodologies, development infrastructure, and application security tools, and can translate these into tangible business outcomes. You are incredibly organized, proactive, and able to balance multiple priorities while maintaining strong relationships with both technical teams and executive stakeholders.
You possess a strong understanding of SDLC & Infrastructure, including Agile, Scrum, Waterfall, SCMs, CI/CD pipelines, and DevSecOps processes. Your knowledge of Application Security tools such as SAST, SCA, AI Security, secure supply chain, secrets detection, pen-testing, threat modeling, and misconfiguration detection is extensive. You have experience driving measurable ASPM outcomes, focusing on risk reduction, adoption metrics, and ROI. Familiarity with next-gen security tools such as AI Agents is a plus.
What you'll do
In this role, you will own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. You will drive adoption and engagement with the Apiiro platform, working closely with customers to understand their needs and challenges. Your ability to communicate effectively will be crucial as you build strong relationships with both technical teams and executive stakeholders.
You will collaborate with cross-functional teams to ensure that customer feedback is integrated into product development, helping to shape the future of Apiiro's offerings. Your strategic mindset will enable you to identify opportunities for improvement and drive initiatives that enhance customer satisfaction and success.
What we offer
Apiiro is a fast-growing startup at the forefront of application security, and we are dedicated to transforming the future of secure software development in the AI era. We offer a dynamic work environment where you can make a significant impact and grow with a passionate team. If you're ready to join us in building the next generation of secure software, we’d love to hear from you.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Apiiro.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
Apiiro is hiring a Customer Success Manager to drive customer onboarding and adoption of their application security platform. You'll leverage your knowledge of SDLC methodologies and application security tools to ensure customer success. This role requires strong communication skills and a solid understanding of security practices.
Customer Success Manager
FireMon is seeking a Customer Success Manager to oversee large strategic accounts and enhance customer satisfaction. You'll focus on driving customer engagement and retention while ensuring the successful implementation of operational best practices. This role requires strong communication and project management skills.
Customer Success Manager
NICE is hiring a Customer Success Manager to drive adoption and retention for small-to-mid market customers. You'll focus on delivering value through a digital-first customer success model. This role requires strong collaboration with Sales, Product, Support, and Marketing teams.
Customer Success Manager
Samsara is seeking an Enterprise Customer Success Manager to partner with top customers and customize solutions for their unique challenges. This role requires strong collaboration across teams and a focus on customer satisfaction.
Customer Success Manager
Vantage is hiring a Customer Success Manager to support their growing customer base. You'll be the main representative for customers, providing training and feedback to enhance their experience. This role is remote and requires strong communication skills.