About Apiiro
Secure your cloud-native applications effortlessly
Key Highlights
- Headquartered in New York, NY
- Focus on cloud-native application security
- Addresses risks in secrets, IaC, API code & OSS
- Growing team of 51-250 employees
Apiiro is a leading provider of application security solutions, focusing on cloud-native applications. Headquartered in New York, Apiiro helps organizations identify and fix critical risks such as secrets, Infrastructure as Code (IaC), API code vulnerabilities, and open-source software (OSS) vulnera...
🎁 Benefits
Apiiro offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports a healthy work-life balance. Employees also b...
🌟 Culture
Apiiro promotes a culture of security-first thinking, encouraging employees to prioritize risk management in every aspect of software development. The...
Customer Success Manager • Mid-Level
Skills & Technologies
Overview
Apiiro is hiring a Customer Success Manager to drive customer onboarding and adoption of their application security platform. You'll leverage your knowledge of SDLC methodologies and application security tools to ensure customer success. This role requires strong communication skills and a solid understanding of security practices.
Job Description
Who you are
You are an outcome-driven strategist and trusted advisor who thrives on solving complex problems. You understand SDLC methodologies, development infrastructure, and application security tools, and can translate these into tangible business outcomes. You are incredibly organized, proactive, and able to balance multiple priorities while maintaining strong relationships with both technical teams and executive stakeholders.
You possess a strong understanding of SDLC & Infrastructure, including Agile, Scrum, Waterfall, SCMs, CI/CD pipelines, and DevSecOps processes. Your knowledge of Application Security tools such as SAST, SCA, AI Security, secure supply chain, secrets detection, pen-testing, threat modeling, and misconfiguration detection sets you apart. You have experience driving measurable ASPM outcomes, focusing on risk reduction, adoption metrics, and ROI. Familiarity with next-gen security tools such as AI Agents is a plus, and your excellent communication and relationship-building skills make you a valuable asset to any team.
What you'll do
In this role, you will own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. You will drive adoption and engagement with the Apiiro platform, working closely with customers to understand their needs and challenges. Your ability to communicate effectively with both technical teams and executive stakeholders will be crucial in building strong relationships and ensuring customer satisfaction.
You will collaborate with cross-functional teams to develop strategies that enhance customer success and drive measurable outcomes. Your insights into SDLC methodologies and application security tools will help shape the customer experience and ensure that clients are leveraging the platform to its fullest potential. You will also be responsible for tracking and reporting on customer success metrics, providing feedback to the product team to inform future developments.
What we offer
At Apiiro, we are committed to building a diverse and inclusive team that is passionate about transforming the future of application security. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Join us in shaping the future of secure software development in the AI era.
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