About AvePoint
Empowering organizations to manage Microsoft 365 data securely
Key Highlights
- Over 16,000 customers including the UN and U.S. Department of Defense
- Headquartered in Jersey City, New Jersey
- Raised over $200 million in funding
- Approximately 1,300 employees worldwide
AvePoint is the largest independent software vendor of SaaS solutions for Microsoft 365, specializing in data migration, management, and protection. Headquartered in Jersey City, New Jersey, AvePoint serves over 16,000 customers globally, including organizations like the United Nations and the U.S. ...
🎁 Benefits
AvePoint offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and a comprehensive health benefits package....
🌟 Culture
AvePoint fosters a culture of innovation and collaboration, emphasizing a strong commitment to customer success and employee well-being. The company v...
Overview
AvePoint is hiring a Key Account Manager to manage relationships with key clients and ensure their satisfaction with AvePoint's data security solutions. This role requires strong interpersonal skills and experience in account management.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in the technology or data security sectors. Your strong interpersonal skills enable you to build and maintain relationships with key clients, ensuring their needs are met and expectations exceeded. You are adept at understanding client requirements and translating them into actionable strategies that drive satisfaction and retention.
You thrive in a collaborative environment and enjoy working closely with cross-functional teams to deliver exceptional service. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge gaps and foster understanding. You are passionate about helping clients achieve their goals and are committed to their success.
What you'll do
As a Key Account Manager at AvePoint, you will be responsible for managing relationships with our most important clients. You will work closely with these clients to understand their needs and ensure they are getting the most out of our data security solutions. Your role will involve regular check-ins, performance reviews, and strategic planning sessions to align our offerings with their business objectives.
You will collaborate with internal teams, including sales, support, and product development, to advocate for your clients and ensure their feedback is incorporated into our services. Your insights will help shape our product roadmap and enhance the overall client experience. You will also identify opportunities for upselling and cross-selling additional services that can benefit your clients.
What we offer
At AvePoint, we are committed to investing in our people and fostering a culture of agility, passion, and teamwork. You will have the opportunity to craft your career and make a significant impact within a leading organization in data security. We offer a hybrid work environment that allows for flexibility while also providing the support of a collaborative team. Join us and unleash the power of you!
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