Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally with experience in the technology or retail sectors. You understand the importance of building relationships and are skilled at connecting brands with their consumers. Your ability to analyze data and derive insights will help you drive value for both clients and the company. You are a proactive communicator, capable of articulating complex ideas clearly and effectively to various stakeholders. You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals. You are passionate about enhancing customer experiences and are always looking for ways to improve processes and outcomes.

Desirable

Experience in user-generated content or e-commerce platforms would be a plus. Familiarity with analytics tools and the ability to interpret data to inform strategies will set you apart. A background in marketing or sales can also be beneficial in understanding the broader context of your role.

What you'll do

As a CAS Account Manager at Bazaarvoice, you will be responsible for managing relationships with key clients, ensuring their needs are met and that they derive maximum value from our services. You will work closely with brands and retailers to understand their objectives and challenges, providing tailored solutions that leverage our technology and insights. Your role will involve regular communication with clients, conducting meetings to discuss performance metrics, and identifying opportunities for growth. You will collaborate with internal teams to ensure seamless execution of client strategies and initiatives. Additionally, you will analyze user-generated content trends and consumer feedback to provide actionable insights to clients, helping them enhance their marketing efforts and improve customer loyalty.

What we offer

Bazaarvoice offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a diverse team of professionals who are passionate about creating smarter shopping experiences. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Our culture emphasizes collaboration, creativity, and a commitment to delivering exceptional results for our clients. Join us in closing the gap between brands and consumers, and make a meaningful impact in the retail industry.