Belong

About Belong

Connecting homeowners and renters with ease

🏢 Retail👥 101-200 employees📅 Founded 2018📍 Country Club Section, Coral Gables, FL💰 $105m3.9
B2CB2BMarketplaceRentingReal Estate

Key Highlights

  • Raised $105M in Series B funding
  • Operates in California, Washington, and Florida
  • 101-200 employees focused on real estate technology
  • Connects renters with homeowners based on preferences

Belong is a real estate technology platform that enhances the rental experience for homeowners and renters. With a focus on creating authentic belonging experiences, Belong connects long-term renters with homeowners based on preferences, while also offering property management services. Headquartere...

🎁 Benefits

Belong offers flexible work-from-home opportunities, competitive salaries, and a supportive work environment. Employees also benefit from a comprehens...

🌟 Culture

Belong fosters a unique culture focused on integrating technology with real estate services, aiming to simplify the rental process for homeowners and ...

Belong

Operations Manager Lead

BelongMiami

Apply Now →

Overview

Belong is seeking a Leader in Training to architect and run critical stages in the rental journey, focusing on customer trust and operational excellence. This role requires strong leadership skills and experience in logistics or service delivery.

Job Description

Who you are

You are a rare kind of leader with a strong will to win and a passion for creating authentic belonging experiences. You have experience partnering closely with Product and Engineering teams, and you understand the complexities of operational logistics and service delivery. Your preferred Spanish fluency enhances your ability to connect with diverse communities. You thrive in emotionally charged environments and are adept at managing the intricacies of customer interactions. You are not just a project manager; you take ownership of the processes that shape customer trust and satisfaction.

Desirable

You have previous exposure to property management or complex service delivery, which equips you with the insights needed to navigate the challenges of the rental journey. Your ability to design both the visible and invisible infrastructure behind customer experiences sets you apart as a leader who can drive impactful change.

What you'll do

In this role, you will lead the operational aspects of the move-in and move-out experience, ensuring that it feels like care rather than chaos. You will architect processes that integrate physical logistics with digital orchestration, focusing on emotional stakes and financial precision. Your leadership will be critical in shaping how customers perceive their journey with Belong, making it essential to foster trust and satisfaction at every touchpoint. You will collaborate with various teams to ensure that the systems we build are not only efficient but also resonate with our mission of empowering homeowners and residents.

What we offer

At Belong, you will be part of a mission-driven organization that believes in the power of homeownership for regular people. You will work alongside a team of strong, curious, and ambitious individuals who are committed to building a future where homes are owned by the community rather than corporations. We offer a dynamic work environment where your contributions will directly impact the lives of many. Join us in creating a scaled system of wealth creation through homeownership, and help us redefine what it means to belong in a community.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Belong.

Similar Jobs You Might Like

Based on your interests and this role

Datadog

People Operations Manager

Datadog📍 New York - Hybrid

Datadog is seeking a Leadership Training Manager to design and deliver impactful learning experiences for employees. You'll focus on upskilling managers and facilitating workshops on leadership and inclusivity. This role requires strong program management and curriculum development skills.

🏢 HybridMid-Level
1 month ago
DAZN

Head Of Training

DAZN📍 Hyderabad

DAZN is hiring a Head of Training to oversee quality and training teams, ensuring high-quality customer interactions. You'll work across various teams to improve training and quality standards. This role requires strong leadership and stakeholder management skills.

Lead
1 year ago
Dandy

Customer Success Manager

Dandy📍 United States - Remote

Dandy is seeking a Dental Training Team Lead to supervise and elevate the performance of frontline Trainers during customer onboarding. This role requires leadership, coaching, and process optimization skills.

🏠 RemoteLead
2w ago
Belong

Operations Manager

Belong📍 Miami

Belong is seeking a Head of Operations to lead nationwide onboarding and quality operations. You'll architect an AI-driven system for flawless inspections and move-in experiences. This role requires a strong operational background and a commitment to excellence.

Lead
4 months ago
Riveron

Business Development

Riveron📍 Miami

Riveron is hiring a Market Leader for South Florida to drive growth and strategic direction in the local market. You'll be responsible for business development, operational oversight, and cultivating a high-performance culture. This role requires strong leadership and communication skills.

Lead
7 months ago