Operations Manager • Mid-Level

Who you are

You have a background in sales, having worked as an SDR, AE, or in another GTM position — you understand the challenges of generating pipeline and can translate your experience into effective training programs. You are an operational expert who enjoys supporting front-line sellers by ensuring they have the right content, tools, and training to achieve sales excellence. Your hands-on approach allows you to build and maintain the necessary infrastructure for enablement programs, ensuring that the global team can ramp quickly and consistently meet their quotas.

You are detail-oriented and possess strong organizational skills, allowing you to manage the administration and architecture of the Learning Management System (LMS) effectively. You thrive in a collaborative environment, working closely with sales leaders to identify training needs and develop programs that enhance the skills of the sales team. Your ability to communicate effectively ensures that all stakeholders are aligned and informed about the enablement initiatives.

Desirable

Experience in a biotech or technology company is a plus, as it gives you a deeper understanding of the industry and its unique challenges. Familiarity with sales enablement tools and technologies will help you hit the ground running in this role. You are adaptable and open to feedback, continuously seeking ways to improve the enablement processes and outcomes.

What you'll do

As the Enablement Program Coordinator, you will be responsible for building the infrastructure that supports the sales team. This includes managing the LMS, ensuring that all training materials are up-to-date and accessible. You will collaborate with sales leaders to identify key training needs and develop programs that address those needs effectively. Your role will involve orchestrating various enablement programs that empower sellers to excel in their roles.

You will also be tasked with analyzing the effectiveness of training programs, gathering feedback from participants, and making necessary adjustments to improve outcomes. Your insights will help shape the future of the enablement function, ensuring that it scales effectively as the company grows. You will play a crucial role in fostering a culture of continuous learning and development within the sales organization.

What we offer

Benchling offers a dynamic work environment where you can make a significant impact on the sales team's success. You will have the opportunity to work with innovative technology that is transforming the biotechnology industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to unlock the power of biotechnology and help shape the future of science.